CV tips

A friend recently asked for some advice in writing her CV (résumé) and suggested I turn what I told her into a blog post, so here it is. I don't claim to be an expert in CV writing; these are just the ramblings of some random bloke on the internet. I hope you find them … Continue reading CV tips

Customer Experience or User Experience?

I’ve heard both Customer Experience (CX) and User Experience (UX) used to describe how someone’s life is changed, for the better or for the worse, because of the goods or services that an organisation provides.  This article goes into my understanding of those terms – how they’re similar and different.  I don’t think that either … Continue reading Customer Experience or User Experience?